/* Calm, task-led customer journey. Content stays visible without animation. */
.customer-studio .main{max-width:1400px;width:100%;min-width:0}
.customer-studio .main>.card,.customer-studio .guide-shell{max-width:980px}
.customer-studio .journey-focus{position:relative;background:linear-gradient(125deg,#e9f5f4,#f4f8fc);border-color:#c9dfe3;padding:clamp(24px,4vw,44px)}
.journey-focus h2{max-width:650px;letter-spacing:-.035em;font-weight:600;font-size:clamp(26px,3vw,38px);line-height:1.15}
.journey-focus>p:not(.eyebrow){max-width:600px;line-height:1.65}
.journey-focus .actions{margin-top:24px}
.journey-links{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;max-width:980px}
.journey-links .card{margin-bottom:0}.journey-links h3{margin:8px 0 16px}
.journey-links p{color:var(--muted);font-size:14px}
.journey-history>summary,.customer-studio .delivery-panel>details>summary{min-height:44px;align-content:center;cursor:pointer;font-weight:600}
.journey-history ul{padding-left:20px}.journey-history li{padding:10px 0}
.customer-studio .delivery-panel .card{box-shadow:none;background:#f7fafb;border-radius:14px}
.customer-studio .delivery-message{padding:16px 0;border-bottom:1px solid var(--line)}
.customer-studio .delivery-message strong{font-size:12px;color:var(--muted)}
.customer-studio .delivery-message p{margin:8px 0;line-height:1.65}
.customer-studio .delivery-panel .form-error:empty{display:none}
.customer-studio .handover-details{margin:20px 0;padding:12px 0;border-block:1px solid var(--line)}
.customer-studio .handover-details li{margin:12px 0;line-height:1.6}
.customer-studio .guide-progress{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:8px;padding:0 0 22px;border-bottom:1px solid var(--line)}
.customer-studio .guide-progress button{flex-direction:column;gap:7px;border:0;background:transparent;padding:8px 3px;color:var(--muted);min-width:0;font-size:12px}
.customer-studio .guide-step-number{display:grid;place-items:center;border:1px solid var(--line);border-radius:50%;width:32px;height:32px;font-size:13px;background:white}
.customer-studio .guide-progress .active{color:var(--ink)}
.customer-studio .guide-progress .active .guide-step-number{background:var(--ink);color:white;border-color:var(--ink);box-shadow:0 0 0 4px #dfecee}
.customer-studio .guide-step-label{display:block;line-height:1.3}
.customer-studio .guide-question{margin:24px 0}
.customer-studio .guide-question details{font-size:13px;border-top:0;padding:0}
.customer-studio .guide-question details summary{color:var(--muted);min-height:44px;align-content:center;cursor:pointer}
.customer-studio .guide-extra{font-size:14px}
.customer-studio .guide-extra>summary{min-height:44px;align-content:center;cursor:pointer}
.customer-studio .guide-shell form>.actions{position:sticky;bottom:12px;background:#fff;padding:14px 0;margin-top:24px;border-top:1px solid var(--line);z-index:2}
.customer-studio .guide-question :is(input,textarea,select){scroll-margin-block:100px 200px}
.guide-save-state{min-height:20px;font-size:12px;color:var(--muted)}
.customer-studio .media-upload{max-width:740px}
.media-upload .upload-picker{padding:24px;background:#f3f8fa;border:1px dashed #819da9;border-radius:16px}
.media-upload .upload-picker input{background:white;max-width:100%;min-width:0}
.upload-preview{margin:20px 0;padding:12px;border:1px solid var(--line);border-radius:16px}
.upload-preview[hidden]{display:none}
.upload-preview img{display:block;width:100%;height:190px;object-fit:contain;background:#f4f7f8;border-radius:10px}
.upload-preview figcaption{font-size:13px;margin-top:10px;overflow-wrap:anywhere}
[data-upload-status]{font-size:13px;min-height:20px}
.customer-offer .money{font-size:clamp(28px,4vw,44px);letter-spacing:-.03em}
.customer-offer .money small{display:block;font-size:13px;letter-spacing:0;margin-top:7px}
.customer-offer>details{padding:12px 0;border-bottom:1px solid var(--line)}
.customer-offer>details summary{min-height:44px;align-content:center;cursor:pointer;font-weight:600}
.customer-offer form{margin-top:28px;padding-top:24px;border-top:1px solid var(--line)}
.customer-offer .check{padding:10px 0;line-height:1.6}
.customer-login .login-box{max-width:480px}
.customer-login .login-box h1{letter-spacing:-.045em;font-weight:600}
.customer-login .login-box footer{line-height:1.7}
.start-main{max-width:820px}.start-main>h1{letter-spacing:-.045em;font-weight:600;font-size:clamp(34px,5vw,52px);line-height:1.12}
.start-main>p:not(.eyebrow){color:var(--muted);line-height:1.65;max-width:530px}
.start-main form{box-shadow:0 16px 48px #19384d06}
.start-main [data-step] h2{font-size:clamp(23px,3vw,30px);letter-spacing:-.03em}
.start-progress{display:flex;gap:8px;margin:14px 0 30px;list-style:none;padding:0}
.start-progress li{flex:1;font-size:12px;color:var(--muted);border-top:3px solid var(--line);padding-top:10px}
.start-progress li[aria-current=step]{border-color:#197786;color:var(--ink);font-weight:700}
.start-main :is(input,select,textarea){font-size:16px}
.start-main :is(button,a,input,select,textarea,summary):focus-visible{outline:3px solid #197786;outline-offset:3px}
.start-main .actions{border-top:1px solid var(--line);padding-top:20px;justify-content:space-between}
.start-main .actions #start-next,.start-main .actions #start-submit{margin-left:auto}
.start-main .success-mark{display:grid;place-items:center;width:48px;height:48px;border-radius:50%;background:#d8ede6;color:#20523f;font-size:24px;margin-bottom:24px}
@media(max-width:900px){
 .customer-studio .guide-shell form>.actions{bottom:calc(var(--customer-nav-height) + env(safe-area-inset-bottom));padding:12px 0;gap:8px}
 .customer-studio .guide-shell form>.actions button{flex:1;padding:12px 9px;font-size:13px}
 .customer-studio .journey-links{gap:12px}
 .customer-studio .journey-links .card{padding:18px}
 .customer-studio .journey-links h3{font-size:18px}
 .customer-studio .journey-focus h2{font-size:28px}
}
@media(max-width:600px){
 .customer-studio .guide-step-label{font-size:11px;overflow-wrap:normal}
 .customer-studio .guide-progress{gap:4px}
 .journey-links{grid-template-columns:minmax(0,1fr)}
 .customer-studio .journey-focus .actions{align-items:stretch}
 .customer-studio .journey-focus .actions>*{flex:1 1 auto}
 .start-main{padding-inline:16px;margin-top:28px}.start-main form{padding:20px}
 .start-main .actions button{padding-inline:12px;font-size:14px}
}
@media(prefers-reduced-motion:no-preference){
 .customer-studio .main>.card,.customer-studio .main>.journey-links,.customer-login .login-box,.start-main [data-step]:not([hidden]),.start-main .journey-focus{animation:customer-arrive .28s cubic-bezier(.2,.7,.2,1)}
 .customer-studio :is(button,.button),.start-main :is(button,.button){transition:background-color .16s,color .16s,border-color .16s,box-shadow .16s,transform .16s}
 .customer-studio :is(button,.button):active,.start-main :is(button,.button):active{transform:translateY(1px)}
 .upload-preview:not([hidden]){animation:customer-arrive .22s ease-out}
 @keyframes customer-arrive{from{opacity:.55;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}
}

@media(max-width:380px){.customer-studio .guide-step-label{display:none}}

.work-filter{max-width:24rem;margin:1rem 0}.work-filter select{width:100%}.work-filter-count{margin:1rem 0}.search-result-preview{padding:1rem;border-left:3px solid #416950;background:#f3f6f4;overflow-wrap:anywhere}.search-result-preview strong{font-size:1.2rem}.search-preview{margin:1rem 0}.search-preview dd{margin:0 0 .8rem;overflow-wrap:anywhere}.search-preview dt{font-weight:650}

/* Genuine customer images, with direct placement and keyboard-friendly ordering. */
.media-slots{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,2fr);gap:1rem;margin:1.2rem 0}
.media-slot{display:flex;align-items:center;gap:1rem;min-width:0;padding:1rem;background:#f3f6f3;border-radius:16px}
.media-slot img,.media-slot-empty{width:76px;height:76px;object-fit:cover;border-radius:10px;flex:none}
.media-slot-logo img{object-fit:contain;background:white;padding:8px}
.media-slot-empty{display:grid;place-items:center;background:#e2ebe3;color:#35583d;font-size:2rem}
.media-slot div{min-width:0}.media-slot strong,.media-slot span{display:block}.media-slot div span{font-size:.85rem;overflow-wrap:anywhere;margin-top:.3rem}
.media-image{position:relative}.media-image>.pill{position:absolute;bottom:.6rem;left:.6rem;background:white;color:#24452c}
.media-card.media-logo img{object-fit:contain;background:#f1f4f1;padding:20px}.media-card h3{overflow-wrap:anywhere}
.media-order{display:flex;flex-wrap:wrap;align-items:center;gap:.4rem;margin:.7rem 0}.media-order>span{width:100%;font-size:.8rem;color:#525e54}
.media-order button{font-size:.8rem;min-height:44px;padding:.5rem .7rem}.media-archive{margin-top:1.5rem}.media-archive>summary{font-size:1.1rem;font-weight:650;cursor:pointer}
.device-list{display:grid;gap:.8rem;padding:0;list-style:none}.device-row{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:1rem;border:1px solid #dce4dd;border-radius:14px}.device-row small{display:block;margin-top:.4rem;color:#536056}.device-row>div{min-width:0;overflow-wrap:anywhere}
@media(max-width:600px){.media-slots{grid-template-columns:1fr}.device-row{align-items:flex-start;flex-direction:column}.media-slot{padding:.8rem}}
.media-image>img{display:block;width:100%;height:190px;object-fit:cover;border-radius:12px}
.account-actions>summary{font-weight:650;cursor:pointer;min-height:44px;align-content:center}.account-actions[open]>summary{margin-bottom:1rem}

/* Saved facts make the next visit feel like the same personal setup. */
.journey-snapshot .page-head{gap:12px;flex-wrap:wrap}
.journey-snapshot h3{margin:0;font-size:21px}
.journey-facts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:20px 0}
.journey-fact{display:flex;flex-direction:column;align-items:flex-start;text-align:left;gap:10px;padding:20px!important;min-width:0;white-space:normal}
.journey-fact>span{font-size:12px;color:var(--muted)}
.journey-fact strong{font-size:17px;line-height:1.45;overflow-wrap:anywhere}
.journey-fact small{margin-top:auto;font-size:12px}
.journey-missing summary,.office-links summary{cursor:pointer;min-height:44px;align-content:center;line-height:1.5}
.journey-missing .actions{margin-top:12px}
.office-empty{padding:28px 20px;text-align:left;border:1px dashed var(--line,#cbd5db);border-radius:14px}
.office-empty>p{max-width:58ch;line-height:1.65}
.office-links[open]>summary{margin-bottom:16px}
@media(max-width:700px){.journey-facts{grid-template-columns:1fr}.journey-fact{padding:16px!important}.journey-fact small{margin-top:0}}
/* The legal navigation sits inside the heading; it must not inherit page-footer padding. */
.customer-studio .main .platform-legal-footer{padding:8px 0 0;margin:12px 0 0;justify-content:flex-start;gap:6px 14px;background:transparent;font-size:12px}
.customer-studio .main .platform-legal-footer a{display:inline-flex;align-items:center;min-height:32px}
.customer-studio .main .platform-legal-footer .withdrawal-link{min-height:44px}